This professional workshop contains several hours of training on 3 long playing CD's and a supporting workbook. Topics Include: The Ideal Room Set-Up, Capitalizing on Personal Appearance, Maximizing on Sound Equipment, Initial Introductions, Breaking Down Barriers, Conducting the Seminar, Wrapping it Up and Back Room Sales. -"Robert is a real entertainer who knows how to get his point across. Robert changed my thinking from 'I can't' to 'I can'." -Dundee Observer. *Available in CD format only.